Skills
And finally you need to develop some key skills to deliver change and cross boundaries, effectively and efficiently. These must be learned, practiced, and refined to enable you to accelerate the pace of change. Across our programmes, to different degrees, you will be given the knowledge, understanding, tools and techniques to develop the following key people skills:
- Active listening
- Building trust
- Decision making
- Effective questioning
- Giving and receiving of feedback
- Influencing
- Problem solving
- Reflective practice
- Storytelling / communication